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Selling and Self-Growth: How waitressing helped me become a better graphic recorder

Back when I started my graphic recording journey, I had another job for several years to help me get financially established. The job was waitressing and I absolutely loved it! It taught me so many things: how to work as part of a team, how to create unique experiences for people and how to withold high standards for staff and clientèle. Rarely did I think "what about me" like a sullen child.

Moving forward to running my current creative business meant I did have to think more about myself at first, but then reality gave me a shove and the self-centered "I... I... I" shifted to "How can I be of service to you?

If you're in business, embracing the shift to other can not only transform your approach to selling your products or services, but also helps you learn invaluable lessons about yourself. Here's 5 things I've learned on my journey...


Embracing Rejection as a Teacher

Selling isn't always about great interactions and instant wins. It's also about rejection. But instead of seeing rejection as a roadblock, view it as a mirror. When someone says "no," it's a chance to reflect on your approach, adapt, and improve. It also gives you a good wakeup call just when you need it, I find 😅


Walking in Your Client's Shoes

An important aspect of successful sales is understanding your clients. It's not about pushing your agenda; it's about listening, empathising, and addressing their needs. This shift from a self-focused mindset to a client-centered perspective allows you to develop a deep sense of empathy, which extends far beyond the sales pitch.


Nurturing Relationships

Business isn't just about getting the work and leads; it's about building relationships. As you interact with people from all walks of life, you learn to connect on a human level. This skill extends to all aspects of your life, helping you create better, more meaningful relationships. You learn more about your own personality too and how to adapt and pivot to fulfil yours and your clients needs.


Cultivating Self-Awareness

Sales requires you to look within yourself and understand your strengths and weaknesses. It forces you to step out of your comfort zone and confront your fears. This process of self-discovery can be a little scary but also highly transformative, leading to increased self-awareness and personal growth.


The Power of Being Present

Being present for your clients is crucial. It's about active listening, genuine engagement, and authentic communication. This skill spills over into your everyday life, making you a better communicator and a more mindful, present individual. It's ultimately what helps me to focus on so many things too when it comes to graphic recording.



When working on your business, it isn't just about numbers and commissions. It's a journey of self-discovery and growth. By shifting your focus from "I" to "service," embracing rejection and learning to walk in your client's shoes, you can develop invaluable skills that extend far beyond just selling . So, take if from a former waitress - selling will help you grow immensely if done correctly, and you can watch your life transform into something richer, more empathetic, and deeply fulfilling!

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